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Type

Conference Paper

Research Group

Disability Interactions
Understanding the Video Content Creation Journey of Creators with Sensory Impairment in Kenya

Lan Xiao, Maryam Bandukda, Franklin Mingzhe Li, Mark Colley, Catherine HollowayAuthors Info & Claims

Video creation has become a global medium for self-expression and communication. However, due to its inherently multimodal nature, the video production process can pose significant barriers for creators with sensory impairments . Worldwide, an estimated 596 million individuals are blind or partially sighted (BPS), and ≈ 70 million are deaf or hard of hearing (DHH) .

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Abstract

Understanding the Video Content Creation Journey of Creators with Sensory Impairment in Kenya

Video content creation offers vital opportunities for expression and participation, yet remains largely inaccessible to creators with sensory impairments, especially in low-resource settings. We conducted interviews with 20 video creators with visual and hearing impairments in Kenya to examine their tools, challenges, and collaborative practices. Our findings show that accessibility barriers and infrastructural limitations shape video creation as a staged, collaborative process involving trusted human partners and emerging AI tools. Across workflows, creators actively negotiated agency and trust, maintaining creative control while bridging sensory gaps. We discuss the need for flexible, interdependent collaboration models, inclusive human-AI workflows, and diverse storytelling practices. This work broadens accessibility research in HCI by examining how technology and social factors intersect in low-resource contexts, suggesting ways to better support disabled creators globally.

Understanding the Video Content Creation Journey of Creators with Sensory Impairment in Kenya

Type

Journal Paper
Toward a Multi-layer Framework to Assess the Quality of Life Impact of Smartphones as Assistive Technology for People with Sensory Disabilities in Kenya

Victoria Austin, Catherine Holloway, Giulia Barbasechi, Lan Xiao, Maryam Bandukda, Mwangi J Matheri, Wallace Karuguti 

Over the past two decades, smartphones have evolved from simple communication devices to powerful, multifunctional tools that can significantly enhance the lives of disabled individuals. As assistive technology (AT), smartphones offer a wide range of functionalities, including accessibility features, applications, and Internet connectivity, that allow disabled individuals to overcome various accessibility barriers. Unlike traditional physical assistive devices, such as braille readers and hearing aids, which are often expensive and difficult to obtain in low-resource settings, affordable smartphones are widely available in lower and middle income countries (LMICs), such as Transsion, Xiaomi, Oppo, and Realme [51, 65], which run on Google’s Android operating system, allowing a certain level of consistency across different smartphone manufacturers and models.

The Global Systems for Mobile Technology Association (GSMA) estimates that approximately 85% of the African population owns a mobile phone. Although the ownership of feature phones (button phones without Internet-enabled applications) continues to increase rapidly, there is also a more modest but steady uptake in smartphone ownership. A recent GSMA report estimates smartphone ownership between 42% and 56% of adults across various Sub-Saharan African regions, with rates expected to reach 80% to 92% by 2030 [23]. However, this number is significantly reduced for disabled individuals; in Kenya, smartphone ownership by disabled individuals is only 12% compared to 41% non-disabled population (a 72% gap in smartphone ownership)[22]. The gap, termed the ’digital divide’ is largely due to persistent challenges, including awareness, affordability, accessibility, and digital literacy [18, 39, 47, 64].

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Abstract

Toward a Multi-layer Framework to Assess the Quality of Life Impact of Smartphones as Assistive Technology for People with Sensory Disabilities in Kenya

Recent advances in smartphone technology have elevated their potential as digital assistive technologies (AT) for blind or partially sighted (BPS) and deaf or hard of hearing (DHH) individuals. However, there is a gap in fully understanding the use of smartphones as AT and their impact on the quality of life (QoL) of BPS and DHH individuals. To address this gap, we conducted a mixed-methods longitudinal study over six months with 193 participants in Kenya. The study involved a baseline survey, smartphone digital skills training, and a follow-up survey and interviews to examine the impact of smartphones as AT. The findings emphasise the significant impact of smartphones on their quality of life, including impact on their identity and well-being, social inclusion and leisure, access to information and education, and material well-being. Building on the findings, we contribute an AT Impact Framework, which highlights the behaviours enabled by smartphones and their impact on the individual and their wider ecosystem. We discuss the applications of the AT Impact Framework to assess the impact on QoL outcomes of AT interventions and offer recommendations for policymakers, researchers, and designers.

Toward a Multi-layer Framework to Assess the Quality of Life Impact of Smartphones as Assistive Technology for People with Sensory Disabilities in Kenya

Type

Journal Paper
Exploring the Usability of Gaze-based Mobile Communication in Ghana

The first Global Report on Assistive Technology (AT) [47] found that 2.5 billion people need AT today, a figure likely to rise to 3.5 billion by 2050, yet in some countries, access is as low as 3% for those who need it. Therefore, many people are still without access to the AT they need to carry out activities of daily life, and this is especially true for the 28-49% of people globally with communication disabilities [30]. In the last decade, digital devices, and especially smartphones with accessible applications, have become increasingly important as AT for the billion of disabled people worldwide, as they offer a variety of tools that enable people to address access barriers experienced in daily life [7851526061]. In contrast to often more costly and less available dedicated assistive devices such as Braille readers or digital communication boards, low-cost Android smartphones are available in most of the Global South through a variety of different providers [4970]. However, to date studies looking at the use and impact of smartphone applications to support the needs of people with communication difficulties in the Global South are still relatively scarce [61842].

Impaired speech makes communication challenging and is compounded by stigma, which can isolate or marginalise people [1971]. Often, people who have impaired speech will be understood by and communicate with and through trusted individuals, limiting their speech to others due to the risk of ‘failing’ to communicate within a social exchange, leading to a feeling of inferiority and reduced participation in the moment and cumulatively over time [16]. These issues can also be more pronounced in Ghana and other countries in the Global South where disability stigma and other systemic failures contribute to lack of access to support and subsequent further marginalization [277374].

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Abstract

Exploring the Usability of Gaze-based Mobile Communication in Ghana

In Ghana, people with communication challenges could benefit from gaze-based Augmented and Assistive Communication devices (AACs), widely used in countries with greater resources. However, there is limited evidence about the potential of such devices by people with communication disabilities in the Global South. Our study sought to evaluate the usability, identifying barriers and facilitators of adoption of a freely available Android-based eye-gaze AAC application called Look to Speak. The study included training of 10 local speech and language therapists and 15 people with communication difficulties. Our findings highlight how, despite some initial successes and the positive opinions of clients, caregivers and speech and language therapists the Look to Speak application largely failed to deliver substantial communication benefits to individual users. This was due to a combination of factors including the high cognitive load, design flaws of the application - such as the lack of optimization of the selection process depending on the chosen interaction mode, and lack of wheelchairs with adequate postural support, which are necessary for users to be able to successfully utilise the application. We contribute insights surrounding the mismatch between expectations and reality of gaze-base AACs, and considerations about the broader ecosystem required to support adoption and impact of such technologies in Ghana.

Exploring the Usability of Gaze-based Mobile Communication in Ghana

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Type

Journal Paper
Demographic, socioeconomic, and social barriers to use of mobility assistive products: a multistate analysis of the English Longitudinal Study of Ageing

Assistive technology, such as canes, walkers, and wheelchairs, is essential for independence and social participation for people with disabilities. However, access remains limited, even in high-income countries. For example, over 30% of people with disabilities in England have unmet needs for assistive devices.

Factors like age, gender, location, and socioeconomic status influence access to assistive technology. While much research focuses on devices like glasses and hearing aids, mobility aids (e.g., wheelchairs) often receive less attention despite growing demand. Understanding these access disparities is crucial for identifying the groups most in need of support and guiding better policies.

Long-term data on assistive technology use is limited, but by combining data on disability and device use, we can identify gaps in access—especially for individuals who may not identify as disabled but still face significant functional limitations. Examining the links between demographic, social, and economic factors with unmet needs can help improve access and ensure more inclusive support for those most need it.

The Lancet; 2024

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Abstract

Demographic, socioeconomic, and social barriers to use of mobility assistive products: a multistate analysis of the English Longitudinal Study of Ageing

Background

Cross-sectional evidence suggests that access to essential mobility assistive products (MAPs) might be dependent on non-clinical factors. However, MAP use is better understood as a dynamic process wherein individuals pass through different states of MAP need and use. We aimed to test associations of demographic, socioeconomic, and social factors with transitions between MAP need and use states.

Methods

For this multistate modelling study, data were drawn from 13 years (May, 2006, to July, 2019) of the English Longitudinal Study of Ageing, a prospective cohort study. We included respondents aged 50–89 years who participated in at least two waves of data collection. We used multistate models to examine associations of demographic, socioeconomic, and social factors, including age, sex, education, employment, wealth, marital status, and help with activities of daily living (ADL), with transitions between three main states: no need for MAPs, unmet need for MAPs, and use of MAPs.

Findings

We used data collected from 12 080 respondents (6586 women and 5494 men). During follow-up, 5102 (42·2%) of participants had unmet MAP need and 3330 (27·6%) used MAPs. Women were more likely than men to transition from no need to unmet need (hazard ratio [HR] 1·49, 95% CI 1·38–1·60) and less likely to transition from unmet need to use (0·79, 0·72–0·86). We found an increase in risk of transitioning from no need to unmet need for each 1-year increase in age (1·06, 1·06–1·07), for those with low education level (1·34, 1·23–1·45), those with help with ADL (1·32, 1·16–1·49), and who were not employed (1·22, 1·07–1·40) or disabled (3·83, 2·98–4·93). Similarly, we found an increase in risk of transitioning unmet need to use for each 1-year increase in age (1·06, 1·05–1·06), for those with low education level (1·20, 1·10–1·31), and those with help with ADL (1·25, 1·13–1·38). Increasing wealth was associated with a reduced risk of transitioning from no need to unmet need (0·78, 0·74–0·81) and from unmet need to use (0·94, 0·89–0·99). Single people were more likely to transition from unmet need to use than partnered people (HR 1·21, 95% CI 1·10–1·33).

Interpretation

Women might be disproportionately likely to have unmet MAP needs, whereas other demographic, socioeconomic, and social factors are associated with high MAP need overall. Our findings directly support efforts towards expanding access to assistive products and identifying groups that could particularly benefit. As the first study of its kind to our knowledge, replication with other longitudinal datasets is needed.

Funding

UK Aid.

Demographic, socioeconomic, and social barriers to use of mobility assistive products: a multistate analysis of the English Longitudinal Study of Ageing

Type

Conference Paper

Research Group

Local Productions
Unlocking Sustainable and Resilient Assistive Technology Innovation and Delivery Ecosystems: Personalised Co- creation of Locally Produced Prosthetics

Ben M. Oldfrey, Ram C. Thapa, Ashish Thapa, Bikash Paudel, Amit Bajracharya, Ganga Gurung, Rosemary Gowran, Pratisthit Lal Shrestha, Tigmanshu Bhatnagar, Mark Miodownik, Catherine Holloway

The World Health Organisation (WHO) reports that access to assistive products like prosthetics, wheelchairs, and hearing aids varies significantly by income level. In high-income countries, 64% of people needing these products have access, while only 33% in medium-income countries and 11% in low-income countries do.

Assistive technology (AT) encompasses assistive products (APs) and services necessary for effective use. Globalisation has facilitated the mass production of assistive products but often leads to monopolies that create barriers to local innovation and repair strategies, especially in low-income countries. The AT2030 Programme, led by the Global Disability Innovation Hub in Nepal, aims to enhance localised innovation within the global assistive product system.

In Nepal, official estimates suggest that only 2.2% of the population has a disability, but this figure is likely underestimated. Various organisations are working to provide AT and rehabilitation services, addressing local needs, such as difficult terrain and logistics.

This paper reflects on our journey within the AT2030 project, highlighting the development of a global-local community, interdisciplinary innovation teams in Kathmandu, and preliminary results from two bespoke product development cases, emphasising collaboration between global and local expertise for effective AT solutions.

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Unlocking Sustainable and Resilient Assistive Technology Innovation and Delivery Ecosystems: Personalised Co- creation of Locally Produced Prosthetics

Type

Report
Repair of Assistive Products in the UK: Wheelchairs. Outcomes of a 1-day workshop exploring this topic from user, community and provision system perspectives

Ben M. Oldfrey, Vikranth H. Nagaraja, Eleanor Crommentuijn-Marsha, Laurence P.J. Kenney

Our recent one-day workshop brought together a diverse group of stakeholders to examine the challenges and opportunities in wheelchair repair services. By engaging multiple perspectives, we gained valuable insights into how improved repair processes can enhance service delivery, empower users, and support sustainability efforts.

Key discussions focused on the urgent need to address data gaps in repair practices, promote user involvement, and shift towards systems that prioritise repair and maintenance. Innovative ideas, such as creating digital profiles for wheelchairs and using AI to predict breakdowns, were explored as ways to streamline repair services and improve user autonomy.

Going forward, collaboration between manufacturers, healthcare providers, and users will be essential to building a more sustainable, user-centred approach to wheelchair repairs.

Read the full report to learn more about the ideas and strategies shared during the wheelchair workshop

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Repair of Assistive Products in the UK: Wheelchairs. Outcomes of a 1-day workshop exploring this topic from user, community and provision system perspectives

Type

Report
Repair of Assistive Products in the UK: Prosthetics & Orthotics. Outcomes of a 1-day workshop exploring this topic from user, community and provision system perspectives

Ben M. Oldfrey a, Vikranth H. Nagaraja b, Arhym Hoonchamlong a, Laurence P.J. Kenney

Our recent one-day workshop brought together a diverse group of stakeholders to explore the critical role of repair in the assistive technology sector. Through a range of perspectives, we uncovered valuable insights into how repair can drive sustainability, improve service delivery, and empower users.

Key discussions centered on the urgent need for a systemic shift toward more repairable and modular designs alongside regulatory changes and innovative frameworks that support efficient repair services. We also highlighted the importance of better data on repair practices and the need for transparency and user engagement.

As we look ahead, the conversation must include all stakeholders, particularly the users themselves. This collaborative approach will be vital to building a more sustainable and repairable future for assistive technology.

Read the full report to learn more about the ideas and strategies shared during the P&O workshop

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Repair of Assistive Products in the UK: Prosthetics & Orthotics. Outcomes of a 1-day workshop exploring this topic from user, community and provision system perspectives

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Type

Journal Paper

Research Group

Disability Interactions
Assistive technology in Korea: Findings from the 2017 National Disability Survey

Jamie Danemayer & Myung-Joon Lim

Korea is a rapidly ageing country, with its population over 65 years old increasing from 5% in 1990 to 17% in 2021. Comparatively, the global population over 65 has increased from 6% in 1990 to 9% in 2019 ]. As populations age and functional difficulties become more prevalent, the importance of assistive technology (AT) provision becomes more pronounced. Disparities in access to AT within a population can indicate inequities in healthy aging trajectories that will widen as the overall population ages, if clusters of limited access are not identified and addressed.

Taylor & Francis Online; 2023

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Abstract

Assistive technology in Korea: Findings from the 2017 National Disability Survey

Purpose

Explicitly monitoring the need, use and satisfaction of assistive product (AP) provision is essential to support population health and healthy longevity in ageing/aged countries, like Korea. We present findings from the 2017 Korea National Disability Survey (NDS) on AP access and compare them to international averages, introducing Korea’s data into the wider coherence of global AP research.

Materials and methods

Using data from Korea’s 2017 NDS, surveying 91,405 individuals, we extracted and calculated AP access indicators, including needing, having, using and being satisfied with 76 unique APs, by functional difficulty and product type. We compared satisfaction and unmet need between the National Health Insurance System (NHIS) and alternative provision services.

Results

Prosthetics and orthotics had high rates of under-met need, and lower satisfaction rates, from 46.9% to 80.9%. Mobility APs overall had higher rates of under-met need. There was either low (<5%) or no reported need for most digital/technical APs. Among main products, those provided through the NHIS had lower unmet need (26.4%) than through alternative providers (63.1%), though satisfaction rates were similar (p < .001).

Conclusions

The Korean survey findings align with global averages calculated in the Global Report on Assistive Technology. Low reported needs for certain APs may reflect low awareness about how these products could benefit users, emphasizing the importance of data collection at each stage of the AP provision process. Recommendations to expand access to APs are given for people, personnel, provision, products, and policy.

Implications for rehabilitation

  • Access to assistive products (APs) is an essential part of physical and occupational therapy services and rehabilitation. Monitoring population-level data on disability and AP access can inform policymakers about a key aspect of population health and healthy ageing, and demonstrate the need to expand access by including APs and associated services in primary/universal healthcare packages.
  • Stratifying findings about AP access by type of functional difficulty and further by specific device helps identify the populations for whom needs are not being met. These domain-level and device-level indicators inform efforts to support specific groups within the population of people with disabilities, which has implications for how rehabilitation services are provisioned, targeted and made more accessible.

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Assistive technology in Korea: Findings from the 2017 National Disability Survey

Jamie Danemayer & Myung-Joon Lim (2023)

Assistive technology in Korea: Findings from the 2017 National Disability Survey, Disability and Rehabilitation: Assistive Technology,

DOI: 10.1080/17483107.2023.2225565

Assistive technology in Korea: Findings from the 2017 National Disability Survey

Type

Report
Assistive Technology Changes Lives: an assessment of AT need and capacity in England

This report was prepared by Global Disability Innovation (GDI) Hub for the Disability Unit in the Cabinet Office His Majesty’s Government (HMG). The report presents findings from a Country Capacity Assessment (CCA) of AT access in England. Findings illustrate a complex state of AT in England. While delivery systems tend to provide quality products that have a strong, positive impact on people’s lives, processes are often slow and stressful for users and providers alike. Startlingly, there is also an AT access gap of 31% of disabled people not having the assistive products they need to flourish, thrive, or even participate in daily life.

The Cabinet Office; 2023

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Abstract

Assistive Technology Changes Lives: an assessment of AT need and capacity in England

The aim of this research was to undertake a Country Capacity Assessment (CCA) to inform a more integrated approach to Assistive Technology (AT) provision in England. The results aim to support policymakers in identifying actions to strengthen service delivery to better meet disabled people’s needs, improving outcomes for AT users and reducing inefficiencies in the current approach.

The research was undertaken from November 2022 to March 2023 and led by the Global Disability Innovation (GDI) Hub, which is the World Health Organization (WHO) Global Collaborating Centre on AT access, using WHO tools in the Assistive Technology Assessment (ATA) suite.

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Assistive Technology Changes Lives: an assessment of AT need and capacity in England

Suggested Citation: Austin, V, Patel, D, Danemayer, J, Mattick, K, Landre, A, Smitova, M, Bandukda, M, Healy, A, Chockalingam, N, Bell D, and Holloway, C; Assistive Technology Changes Lives: an assessment of AT need and capacity in England; Cabinet Office, HMG; 2023

Assistive Technology Changes Lives: an assessment of AT need and capacity in England

Type

Journal Paper
Seeking information about assistive technology: Exploring current practices, challenges, and the need for smarter systems

Jamie Danemayer, Cathy Holloway, Youngjun Cho, Nadia Berthouze, Aneesha Singh, William Bhot, Ollie Dixon, Marko Grobelnik, John Shawe-Taylor

Paper highlights: Assistive technology (AT) information networks are insular among stakeholder groups, causing unequal access to information. Participants often cited fragmented international marketplaces as a barrier and valued info-sharing across industries. Current searches produce biased results in marketplaces influenced by commercial interests and high-income contexts. Smart features could facilitate searching, update centralised data sources, and disseminate information more inclusively.

International Journal of Human-Computer Studies; 2023

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Abstract

Seeking information about assistive technology: Exploring current practices, challenges, and the need for smarter systems

Ninety percent of the 1.2 billion people who need assistive technology (AT) do not have access. Information seeking practices directly impact the ability of AT producers, procurers, and providers (AT professionals) to match a user's needs with appropriate AT, yet the AT marketplace is interdisciplinary and fragmented, complicating information seeking. We explored common limitations experienced by AT professionals when searching information to develop solutions for a diversity of users with multi-faceted needs. Through Template Analysis of 22 expert interviews, we find current search engines do not yield the necessary information, or appropriately tailor search results, impacting individuals’ awareness of products and subsequently their availability and the overall effectiveness of AT provision. We present value-based design implications to improve functionality of future AT-information seeking platforms, through incorporating smarter systems to support decision-making and need-matching whilst ensuring ethical standards for disability fairness remain.

Seeking information about assistive technology: Exploring current practices, challenges, and the need for smarter systems

A person pushes another person in a wheelchair across a road, with buildings and trees in the background.

Type

Concept Note

Research Group

Local Productions
Situational Analysis of Manual Wheelchair Provision: Nepal

The Enabling Friday Community (EFC) Nepal has proposed a vision for change based on 4 working sessions over the past few months - Enabling Fridays Vision.

While we want to focus on building sustainable assistive technology innovation and systems, we as a group recognised the obvious need for specific data to inform the work. Collaboratively we have agreed that a situational analysis and action plan for sustainable manual wheelchair provision should be prioritised to develop a working methodology and service system template.

Global Disability Innovation Hub; 2022

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Abstract

Situational Analysis of Manual Wheelchair Provision: Nepal

Our wider plan on locally-centred action on Manual Wheelchair Provision 

1. Local collaborative direction-setting group development 

Enabling Friday Vision 

2. Situational Analysis focused on a subset of AT (Manual Wheelchairs) and targeted rich data collection 

  • Population/regional level investigation
  • Individual level journey mapping (of people and products)
  • Local Innovation Pathway Identification 

3. Upcoming Actions based on No.1 & 2 

  • Local Innovation across product-service elements
  • Advocacy
  • Global peer linked work (educational across stakeholders, live labs, innovation coaching) 

4. Expansion and iteration of local collaborative process across other AT sectors

Situational Analysis of Manual Wheelchair Provision: Nepal