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Researcher - Financial Inclusion

About GDI Hub

The Global Disability Innovation Hub (GDI Hub) is a research and practice centre driving disability innovation for a fairer world that has grown rapidly to now operate in 40+ countries with more than 70 partners. We are the WHO Global Collaborating Center on AT, based at UCL.

Our vision is of a world without barriers to participation and equitable opportunity for all. We believe disability innovation is part of a bigger movement for disability inclusion and social justice. More than a product, a service or policy, disability innovation is a way of thinking to address disability challenges by co-designing solutions and sharing knowledge. We are solutions-focused experts in, Assistive & Accessible Technology, Inclusive Design, Inclusive Education Technology, Climate & Crisis Resilience and Cultural Participation. We stimulate entrepreneurship by developing bold approaches, partnerships and ecosystems to accelerate change.

We work across 5 domains, disrupting current ideas and practice by bring together new partnerships to overcome the barriers that exclusion and poverty creates in relation to disability. This role will be the lead for the highlighted aim, more can be found in the Disability Innovation Strategy:

  • Research: creating new knowledge, solutions and products
  • Innovation: growing inclusive innovation ecosystems
  • Programmes: testing what works
  • Teaching: learning and sharing knowledge
  • Advocacy: evidence-based outreach

Based in East London and a legacy of the London 2012 Paralympic Games, we deliver world-class research, ideas and inventions, creating new knowledge, solutions and products, and shaping policy through co-creation, participation and collaboration. GDI Hub is composed of an Academic Research Centre (ARC) led by University College London (UCL) and a Community Interest Company (CIC) and is guided by an Advisory Board of disabled people. We currently have a diverse portfolio of work with a value of around £50million, are operational in 35 countries having reached 22 million people since we started counting in 2018.

GDI Hub values inclusion as a core business success factor. We actively seek to attract employees from diverse backgrounds and particularly welcome applications for this role from disabled people and people from all cultural and faith backgrounds. The role is offered on flexible terms, including location and hours of work (though right to work in the UK is required), and the accommodation of reasonable adjustments is business as usual for us.

Role Purpose

This role will undertake research (including research management; design; ethics; facilitation of participatory methods; other data collection activities such as surveys; analysis; writing of reports; development of knowledge products, resources, tools, action plans; and dissemination of research findings) with an Asia-based client for the GDI Hub-led, ‘Disability Inclusion Project for Financial Institutions.’

This role will support the application of qualitative and quantitative research methods such as interviews and surveys with key stakeholders, including banks in Asia, and Organisations of Persons with Disabilities (OPDs) in the Asia Pacific Region to better understand both the barriers to and opportunities for better financial inclusion. The role holder will also be responsible for supporting the review of key policy documents with a disability inclusion lens, conducting analysis to determine key themes and drivers for change and supporting the testing of these themes. This research will ultimately inform the development of key tools, resources and final reports with key recommendations. Additionally, this role will also lead the key output of the provision of bespoke consultancy to a select number of banks to facilitate positive change to banking practices, collated in an action plan. The team will be led by experts in the global field.

This role would suit a researcher from either academic, think tank or consultancy backgrounds, interested in supporting a mission-led organisation building global capacity on financial inclusion.

Role Responsibilities

  • Support the design and planning of the research programme, with the Project Lead/Director (Banking/Financial Inclusion Expert)
  • Design and plan research methods
  • Support/conduct qualitative research (semi-structured interviews, observations, surveys) with participants (i.e., client stakeholders, banks, Organisations of Persons with Disabilities)
  • Organise and hold workshops with stakeholders and partners
  • Ensure all data is conducted in line with ethical conduct of research, including informed consent collection and appropriate data handling
  • Support effective management of the project and research process in line with client requirements
  • Analyse data using relevant analytical frameworks (e.g., Thematic analysis) to a rigorous standard
  • Write up key findings in the form of reports with key recommendations for client implementation
  • Support the development of knowledge products, resources, tools and
  • Lead the development of development of bespoke action plans to banks
  • Work with partners including stakeholders, banks, and client to disseminate knowledge products, resources and tools etc

This is not intended to be an exhaustive list. The need for flexibility, shared accountability and team working is required and the role-holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

This is a description of the role as it is at present. It is the practice of GDI Hub to review role profiles regularly to ensure that they relate to the role being performed. These reviews will be carried out by the line manager in consultation with the role holder.

Role Competencies

Knowledge and experience

  • 5-10 years of direct or relevant experience on Consulting, Finance, Research, Statistics, or other related fields (inclusive of any PhD study).
  • At least hold a university degree in a related field such as, Disability Studies, Development, Business Administration, Research, Finance, or Social Justice preferably, or equivalent, in a related field.  
  • Strong analytical, reporting, and research skills 
  • Excellent verbal and written English communication skills 
  • Ability to work strategically and collaboratively across different cultures
  • Experience of Asia and the Pacific region is desirable
  • Experience of disability is desirable
  • Applications are strongly encouraged from people groups underrepresented in the research workforce

Skills and abilities

  • Excellent qualitive research skills Able to collect data to an academic standard in-line with institutional ethical and data management procedures
  • Natural intuition to explore unexpected topics as they appear during data collection processes
  • Skilled in many qualitative analytic methods
  • Ability to write up findings into academic journal and conference papers
  • Pre-existing knowledge of relevant academic literature
  • Ability to write up findings into blogs and whitepapers
  • Excellent communication skills, with an ability to convey key findings to technical and lay audiences alike
  • Participant management and impeccable organization skills
  • Proactive, self-motivated, committed and enthusiastic
  • Excellent ICT skills (Office365, incl. Excel, SharePoint, Teams, etc.)
  • High degree of integrity and ability to operate in a politically sensitive environment

Personal style and behaviour

  • Bright and dynamic with a can-do attitude but careful attention to detail
  • Approachable and amiable
  • Practical and pragmatic
  • Likes working as part of a small, energetic team
  • Integrity and inclusive behaviours
  • Able to work independently, prioritise and work to tight deadlines
  • High degree of professionalism
  • Excellent presentation and communication skills

Responsible To

Project Lead

Position Type

14 months, full-time (flexible terms considered)


£30,000 – £40,000 p.a. depending on experience, plus other Benefits.


Flexible (our offices at UCL Here East, Queen Elizabeth Olympic Park but team members work in various locations). Must have right to work in UK.

Application Procedure

To express interest in this opportunity please submit your CV and 300-word covering note here no later than midnight (GMT) on 31st August 2022. We have made every effort to make this process accessible, however if for any reason you find it is not, please let us know and we will make an adjustment. We will review candidates on a rolling basis and the vacancy may be filled before this deadline. We encourage early applications. Please be advised that only shortlisted applicants will be contacted.

For an informal discussion about the role, please contact: Diane Bell at

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